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REFUND POLICY

At East 223rd, we are committed to providing high-quality products and exceptional service. However, due to the nature of our products, we do not accept refunds or returns.

 

Exceptions:
In cases where a product arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and a description of the issue. We will do our best to resolve the issue by sending a replacement product or providing a store credit.

 

Conditions for Replacement/Store Credit:

  • The issue must be reported within 7 days of the delivery date.

  • The product must be unused and in its original packaging.

  • Photos of the damaged or incorrect product may be required.

 

Contact Us
If you have any questions or concerns about your order, please contact us at:

 

Thank you for your understanding and support!

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